Sales Operations Assistant Manager
New York City, NY
Full Time
Mid Level
The Company and the Opportunity:
Expanscience Laboratoires is a 100% family-owned French pharmaceutical company that has been perfecting its expertise in skincare and well-being for the last 70 years. The Company has three global business activities: dermo-cosmetics, natural active ingredients and positive ageing. Our commitment to being a sustainable company was recognized with the B Corp certification in 2018. Expanscience Laboratoires was the first ever pharmaceutical company to be awarded this accolade.
The U.S. subsidiary of Expanscience represents the dermo-cosmetics and natural active ingredients activities of the Company. Our dermo-cosmetics activity includes skincare brands Mustela (https://www.mustelausa.com/) and Babo Botanicals (https://www.babobotanicals.com/). Both brands carry a wide portfolio of skincare, haircare and suncare solutions for babies, children and adults. The products are sold in the U.S. through a variety of channels that include Amazon Premium Beauty, Target, Whole Foods, Costco and the brands’ own ecommerce sites. More information on the Company can be found at https://www.expanscience.com/en-us.
Position Summary:
The Sales Operations Assistant Manager will play a critical part in supporting the day-to-day operations of the Sales Team, focusing on our 2 brands Mustela and Babo Botanicals, for the US territory. This is a new role in the team, supporting account managers in executing their sales plans, facilitating smooth and consistent processes across accounts around sales reporting, inventory monitoring, internal forecasting and items set up. This position requires excellent organizational skills, attention to detail, proficiency in excel and a collaborative mindset.
Note: the title of the job is subject to change based on the final candidate’s job-specific knowledge, education, skills and depth of professional experience.
Job Responsibilities (include but are not limited to):
Qualifications:
Desired Strengths:
Our competitive compensation and benefits package includes the following (please note that the benefits listed are subject to change):
Why Join Us?
You’ll be part of a B-Corp certified company that is committed to using business as a force for good and values sustainability, natural ingredients, and making a positive impact to the lives of families worldwide.
If you’re ready to make a difference and help shape our brands’ stories, apply today!
Expanscience is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local laws.
Expanscience Laboratoires is a 100% family-owned French pharmaceutical company that has been perfecting its expertise in skincare and well-being for the last 70 years. The Company has three global business activities: dermo-cosmetics, natural active ingredients and positive ageing. Our commitment to being a sustainable company was recognized with the B Corp certification in 2018. Expanscience Laboratoires was the first ever pharmaceutical company to be awarded this accolade.
The U.S. subsidiary of Expanscience represents the dermo-cosmetics and natural active ingredients activities of the Company. Our dermo-cosmetics activity includes skincare brands Mustela (https://www.mustelausa.com/) and Babo Botanicals (https://www.babobotanicals.com/). Both brands carry a wide portfolio of skincare, haircare and suncare solutions for babies, children and adults. The products are sold in the U.S. through a variety of channels that include Amazon Premium Beauty, Target, Whole Foods, Costco and the brands’ own ecommerce sites. More information on the Company can be found at https://www.expanscience.com/en-us.
Position Summary:
The Sales Operations Assistant Manager will play a critical part in supporting the day-to-day operations of the Sales Team, focusing on our 2 brands Mustela and Babo Botanicals, for the US territory. This is a new role in the team, supporting account managers in executing their sales plans, facilitating smooth and consistent processes across accounts around sales reporting, inventory monitoring, internal forecasting and items set up. This position requires excellent organizational skills, attention to detail, proficiency in excel and a collaborative mindset.
Note: the title of the job is subject to change based on the final candidate’s job-specific knowledge, education, skills and depth of professional experience.
Job Responsibilities (include but are not limited to):
- Account reporting: create and maintain internal reports to track key accounts’ structural data to support Account Managers in a cohesive approach: sell-in (account’s purchases), inventory levels, sell-out (account’s sales), and external forecasts when available.
- Pricing Support: Assist in the execution and active monitoring of pricing policies.
- Expense Tracking & Reconciliation: Monitor monthly sales and promotional expenses, partnering with Sales and Finance teams to record accruals, reconcile delayed invoices (for both regular and promotional activities), and resolve discrepancies. Act as a liaison with retailers to address variances, verify expense classifications, and ensure accurate financial closure.
- New item / customer set up: assist in the administrative set-up of new items and / or new accounts, as well as in the maintenance of customers’ and service providers’ portals (WERCS, IX One..).
- Documentation & Reporting: Ensure all sales-related documentation is up to date and easily accessible to the full team.
- Cross-functional Collaboration: Work closely with internal teams such as marketing, supply chain, and finance to further support sales plans and resolve any operational challenges.
- Budget management support: assist with internal invoice submission for the sales team, as well as with the tracking of sales expenses.
- Additional support as needed.
Qualifications:
- Bachelor’s degree in Business, Sales, or a related field (or equivalent experience).
- 1-3 years of experience in sales support and/ or sales operations in the CPG industry.
- Excellent Microsoft Office skills and advanced Excel skills are necessary.
Desired Strengths:
- Highly organized, able to manage multiple tasks simultaneously and meet deadlines.
- Detail oriented and experienced in follow-through and completion of projects.
- Data-literate and able to manage large sets of information without getting overwhelmed.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Strong communication and interpersonal skills, with the ability to build relationships both internally and externally.
- Knowledge of major retail channels, particularly the operational side of working with national retailers and e-commerce platforms is a plus.
- Knowledge of the personal care or beauty industries is a plus.
Our competitive compensation and benefits package includes the following (please note that the benefits listed are subject to change):
- Salary range of $65,000 – $85,000 based on location, job-specific knowledge, education, skills and depth of professional experience.
- Discretionary annual bonus
- Hybrid work arrangement, currently 4 to 6 in-office days per month
- Comprehensive medical, dental and vision insurance with a company contribution well above the national average.
- Short-term and Long-term disability insurance (company paid)
- Flexible spending accounts (health care and dependent care)
- Maternity and paternity leave (company paid)
- 401K with a Company match of 100% of the first 6%
- Employee assistance program
- Annual paid time off (PTO):
- 15 days per year
- 12 holidays (10 company holidays and 2 floating holidays)
- 5 sick days
- 7 work-from-remote weeks during the year: comprised of 4 weeks of voluntary choosing + the week of Thanksgiving + the 2 weeks of Christmas and New Year’s Eve
- Summer Fridays
- $175 bi-monthly Mustela and Babo Botanicals product allowance
- $100 monthly wellness reimbursement
- $85 monthly cell phone reimbursement
- Paid volunteer days
- Professional development training and learning opportunities
- Internal and international mobility
- Annual corporate offsite
- Various initiatives throughout the year in line with our B-Corp commitments including Health Week and Sustainable Development Week
Why Join Us?
You’ll be part of a B-Corp certified company that is committed to using business as a force for good and values sustainability, natural ingredients, and making a positive impact to the lives of families worldwide.
If you’re ready to make a difference and help shape our brands’ stories, apply today!
Expanscience is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local laws.
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